Patient Participation Group
Walton Village Medical Centre - Patient Participation Group [PPG]
We launched the group in 2016 with assistance from the Liverpool CCG. As out list size was relatively small at approximately 2000 patients, our initial group was made up of 3 patients, 1 receptionist. This number will be expanded in future.
We hope to operate a "virtual member" scheme where patients can request to become virtual members thereby receiving copies of the agenda and minutes. Once a place becomes available on the group virtual members are asked to join on a first come first serve basis.
The AIMS of the Patient Participation Group (PPG) are as follows:
[1] To encourage a positive relationship between the patients and the surgery staff, both medical and administrative
[2] To have a voice for the patient in the practice
[3] To be realistic about what you can achieve and to look for small changes that can make a real difference
[4] To work constructively and positively to help identify solutions and to work in partnership with the practice and other local organisations
[5] Carrying out research to find out what matters to patients and discussing the findings with the practice